Our Client is seeking an After-Hours Azure Support .The candidate will monitor our Azure environment live after hours, covering both the e-commerce website and the Azure data warehouse. Our holiday season is our busiest time for traffic and data loads, so this coverage matters a lot.
Core duties:
- Watch Azure Monitor, Log Analytics, Application Insights, and Service Health dashboards
- Sort real incidents from normal noise, and spot performance problems (CPU/memory, database load, slow queries, ETL/pipeline failures)
- Take first-line runbook actions, such as restarting a service or scaling an App Service plan
- Escalate to the right on-call engineer with clear details
- Keep an incident log and hand off a shift summary to the day team
Requirements
- 2+ years in IT operations, NOC/SOC, systems administration, or a similar monitoring role
- Hands-on Azure monitoring experience (Azure Monitor, Log Analytics, App Insights, Alerts)
- Working knowledge of web infrastructure and Azure SQL/Synapse or similar platforms
- Strong writing skills for incident notes and escalations
- Able to work alone overnight and use good judgment without supervision
Nice-to-have:
- Azure certification (AZ-104, AZ-500, or equivalent)
- Experience with retail or e-commerce sites that have big seasonal peaks
- ServiceNow or paging tools, ADF/Synapse pipeline monitoring, PowerShell or Azure CLI
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Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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