Our Client is seeking a Technical Support Specialist on a contract-to-hire basis to provide day-to-day IT support and ensure a positive technology experience for end users. This individual will serve as a key point of contact for technical issues, helping resolve hardware, software, network, and communication system challenges while supporting ongoing improvements to IT service processes and tools.
Requirements
- Associate’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent professional experience
- Experience supporting users in a business technology environment
- Working knowledge of Microsoft Windows operating systems and desktop support
- Understanding of software installation, deployment, and troubleshooting methodologies
- Strong customer service, communication, and problem-solving skills
- Ability to manage multiple priorities and work effectively in a team environment
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