Our Client is seeking a Senior Learning & Development Compliance Specialist .
Duties Include:
- Support day-to-day compliance or operational processes, including tracking, reporting, documentation, and issue resolution
- Monitor and respond to inquiries through internal ticketing or support systems, ensuring timely resolution and SLA adherence
- Review records, data, and system outputs to identify, investigate, and resolve issues
- Ensure accuracy of data, records, and reporting in alignment with internal policies and external requirements
- Perform data validation, corrections, and maintenance to address discrepancies or missing information
- Provide support for system-related activities, including data review, reporting, vendor coordination, and issue resolution
- Assist with compliance or operational reporting and deadline-driven activities
- Support peak periods and key deadlines with increased workload demands
- Participate in system testing, updates, and process improvements, including documentation of results
- Utilize reports, dashboards, and spreadsheets to monitor activity and identify trends or risks
- Document processes, recurring issues, and solutions to support consistency and knowledge sharing
- Identify opportunities to improve processes, data quality, and overall efficiency
Requirements
- Strong customer or stakeholder service mindset with professional communication skills
- Ability to quickly learn new systems, processes, and tools
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- Excellent written and verbal communication skills
- High attention to detail and accuracy when working with data
- Strong analytical thinking, problem-solving, and research skills
- Ability to interpret policies, procedures, and guidelines and apply them appropriately
- Self-motivated with initiative and a willingness to learn
- Comfortable working with data, reports, spreadsheets, and system tools
- Ability to identify risks, trends, or issues and escalate appropriately
- Proficiency with Microsoft 365 tools (Excel, Word, PowerPoint, Outlook, Teams, SharePoint, etc.)
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Apply by clicking on the “Apply Now” button below!
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