Our Client is looking for a Senior Consultant for a remote contract to hire opportunity.
Responsibilities:
- Gather and document business requirements through stakeholder interviews, workshops, and analysis
- Map current-state and future-state workflows across clinical, operational, or technology processes
- Translate business needs into clear documentation such as user stories, functional requirements, process diagrams, and use cases
- Facilitate discussions between stakeholders, product teams, and technical teams to ensure shared understanding
- Support solution design and implementation by clarifying requirements and validating outcomes
- Identify gaps, risks, and operational inefficiencies in existing processes, as well as areas for key stakeholders to better build relationships and synergies
- Break down complex healthcare marketing and data challenges into structured analyses and actionable recommendations
- Synthesize findings into clear insights and recommendations for client leadership, connecting day-to-day project work to larger strategic initiatives
- Help shape project roadmaps and solution approaches aligned with client goals
- Make insightful, data-driven recommendations based on the client’s resources, goals and budget
- Build trusted relationships with client stakeholders and cross-functional teams
- Facilitate productive working sessions that align business, operational, and technical perspectives
- Communicate clearly and proactively on project progress, insights, and risks, ensuring the Project Manager has full understanding of the above
- Support development of clear, structured materials used in client discussions and leadership decision-making
- Bring structure to ambiguity, helping teams clarify problems and move toward solutions
- Build credibility quickly with client stakeholders through thoughtful analysis and clear communication
Requirements
- Experience as a Business Analyst, Healthcare Consultant, or similar role
- Experience working with healthcare systems, health payviders, digital health, or healthcare technology
- Experience working on CRM systems, call center systems, or similar patient-experience affiliated processes
- Experience working directly with cross-functional teams and operational leaders
- Experience in consulting environments or client-facing project work
- Strong skills in requirements gathering, process mapping, and stakeholder facilitation
- Strong written and verbal communication skills, including the ability to communicate complex topics clearly to both technical and non-technical audiences
- Ability to structure ambiguous problems and translate them into clear next steps
- Ability to work independently while collaborating closely with project teams
Nice to have:
- Technical Experience with EHR platforms (Epic, Cerner, Meditech) and/or CRM Platforms (Salesforce, Cheers, HubSpot)
- Experience supporting process improvement, transformation, or new solution implementation initiatives
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Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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