Our Client is seeking an Integration Engineer to lead and support a large-scale migration from Zoom to Microsoft Teams across an enterprise environment. This role will focus on planning, deploying, integrating, and optimizing Microsoft Teams collaboration and voice capabilities while ensuring a seamless user experience and minimal business disruption. The ideal candidate has hands-on experience with Microsoft Teams, Microsoft 365, Teams Phone, Zoom migrations, identity management, enterprise telephony, and collaboration technologies.

Responsibilities:

• Lead the migration of users, meetings, and collaboration workloads from Zoom to Microsoft Teams
• Design, configure, and administer Microsoft Teams and Microsoft Teams Phone
• Implement Teams Voice solutions using Direct Routing, Operator Connect, or Microsoft Calling Plans
• Configure and troubleshoot Microsoft 365 collaboration services
• Integrate Teams with Exchange Online, Entra ID (Azure AD), Outlook, SharePoint, and OneDrive
• Configure and support enterprise telephony, SIP, PSTN, and VoIP services
• Deploy and manage Teams Rooms and conferencing solutions
• Troubleshoot audio, video, connectivity, authentication, and meeting issues
• Create migration plans, technical documentation, and operational procedures
• Automate administrative tasks using PowerShell
• Partner with networking, security, identity, and infrastructure teams to ensure successful deployments
• Provide Tier 3 support and resolve complex collaboration issues
• Train end users and IT teams during migration activities