Engagement Manager

Manager

Engagement Manager

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  • Date posted
    July 9, 2026
  • Expiration date
    October 9, 2026
  • Application ends
    October 9, 2026

 

Our Client is seeking an Engagement Manager.

Responsibilities:

  • Serve as the primary liaison between Kforce consultants and client stakeholders, ensuring successful execution of engagement objectives aligned to SOW, client expectations, and Kforce standards
  • Own end-to-end delivery including consultant care, performance management, onboarding/offboarding, and operational execution
  • Drive consultant engagement through structured 1:1s (initial and ongoing), consistent communication, coaching, and career development support
  • Manage performance through evaluations, feedback, and corrective action plans while proactively addressing issues to retain top talent
  • Recognize and reinforce engagement through events, awards, and ongoing communication, and escalate trends impacting consultant experience
  • Partner with client managers to optimize team performance, improve operational efficiency, and maintain strong stakeholder alignment
  • Monitor engagement health, consultant performance, and delivery outcomes, ensuring consistent service quality
  • Provide regular status reporting on progress, risks, and key metrics, and collaborate cross-functionally with Sales, Recruiting, and Operations to support resource planning, transitions, and issue resolution
  • Lead onboarding and offboarding processes to ensure seamless consultant lifecycle management
  • Facilitate pre-start orientation, coordinate logistics (equipment, access, badges), execute first-day onboarding, and conduct early check-ins to support successful assimilation
  • Ensure completion of required trainings and manage assignment transitions, including system deactivation and equipment return
  • Oversee operational and compliance activities including timecard approvals, time-off tracking, payroll and HR coordination, and maintenance of accurate consultant reporting
Requirements
  • Experience in customer service, project coordination, or staffing environments
  • Proficiency with Microsoft Office tools
  • Strong cross-functional collaboration skills
  • Executive communication, strategic and data-driven thinking, strong organization, and proactive problem-solving with a continuous improvement mindset
  • Experience supporting technical teams or working in Agile environments preferred
  • Are you interested in this position?

     

    Apply by clicking on the “Apply Now” button below!

     

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