Our Client is seeking a Collections/Customer Service Representative .
Key Responsibilities:
- Manage intercompany and internal collections, ensuring timely resolution of outstanding balances
- Communicate with internal stakeholders in the U.S. and Brazil regarding receivables and payment status
- Reconcile intercompany accounts and research discrepancies
- Monitor aging reports and follow up on past-due balances
- Maintain accurate documentation of collection activity in ERP systems
- Collaborate with Accounting and Finance teams during month-end close
- Support process improvements related to internal billing and collections
Requirements
- 1-3+ years of experience in collections, accounts receivable, or accounting support
- Proficiency with Excel and ERP systems
- Fluency in English and Portuguese (spoken and written)
- Strong communication skills and attention to detail
Preferred Qualifications:
- Experience with intercompany or internal collections preferred
- Experience in a multinational or shared services environment
- Exposure to month-end close and intercompany accounting processes
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