Vulnerability Management Analyst I

Analyst

Vulnerability Management Analyst I

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  • Date posted
    August 21, 2026
  • Expiration date
    November 21, 2026
  • Application ends
    November 21, 2026

The Analyst will initially focus on reducing the current backlog of overdue vulnerability remediation items while also helping improve the overall process for assigning, tracking, validating, and reporting vulnerabilities across the organization. The successful candidate will work closely with Vulnerability Management, infrastructure, application, security, service management, and technology ownership teams. This is a hands-on operational and process-focused role. The contractor will not necessarily perform all technical remediation directly but will be responsible for helping ensure vulnerabilities are assigned to the correct owners, remediation plans are established, progress is accurately documented, and overdue items are appropriately escalated.

Key Responsibilities :

  • Review and triage the existing backlog of overdue vulnerability remediation tickets
  • Validate vulnerability findings, affected assets, application ownership, support-team ownership, remediation status, and target completion dates
  • Work with infrastructure, application, cloud, database, middleware, endpoint, and other technology teams to coordinate remediation activities
  • Identify tickets that have been incorrectly assigned or that require involvement from multiple support teams
  • Help break down complex or multi-team remediation efforts into clearly defined, trackable actions

During the initial phase of the engagement, the contractor will be expected to:

  • Review and categorize the existing overdue Vulnerability Management backlog
  • Confirm technical and business ownership of affected assets and applications
  • Correct inaccurate ticket assignments and identify remediation dependencies
Requirements
  • Experience working within a large, regulated enterprise, preferably in financial services, insurance, healthcare, or another highly regulated industry
  • Familiarity with ServiceNow Vulnerability Response, Configuration Management Database, asset-management, or related ServiceNow modules
  • Experience improving vulnerability-management workflows or operating models
  • Understanding of infrastructure and application technologies, including Windows, Linux, databases, middleware, cloud services, network devices, and end-user computing
  • Ability to quickly learn a complex organizational and technology environment
  • Comfortable challenging incomplete information and driving issues toward resolution
  • Effective at working across organizational boundaries without direct authority
  • Able to balance security risk, technical complexity, operational impact, and business priorities
  • Detail-oriented while still able to recognize broader process and risk trends
  • Collaborative, pragmatic, and comfortable working directly with technical teams and leadership
  • Can quickly understand a complex technology environment, work independently, coordinate across multiple teams, and bring structure and accountability to a high-volume backlog
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