We are seeking a Mid-Level UX Writer/Content Designer to support digital experiences. This role is responsible for crafting clear, concise, and engaging content across webpages, applications, and quote flows-ensuring high-quality user experiences that align with the brand, accessibility standards, and business goals. The ideal candidate is highly collaborative, detail-oriented, and thrives in a fast-paced, deadline-driven environment. A strong portfolio demonstrating UX writing or content design experience is required.
Key Responsibilities:
- Write, review, and edit digital content for usaa.com with a focus on clarity, consistency, accuracy, and usability
- Develop webpage, application, and quote-flow content using clear, concise, and conversational language
- Ensure content aligns with brand standards, accessibility best practices, SEO guidance, and style guidelines
- Perform substantive editorial review for logic, flow, grammar, spelling, and formatting under tight deadlines
- Read and analyze business requirements to translate complex information into user-centered content
- Collaborate closely with subject matter experts, designers, product partners, and stakeholders
- Manage and support editorial workflows using available systems and tools
- Incorporate feedback effectively and adapt writing style as needed
- Deliver assignments rapidly, often within 1-3 days, depending on complexity
Requirements
- UX Writing Certification is preferred; Strong portfolio or UX writing samples required
- 4 years of User Experience Writing or Content Design experience
- 4+ years of experience with SEO, AP Style, and Style Guide
- Experience partnering with design teams and subject matter experts to create user-centered experiences
- Ability to write clear, concise, and conversational content tailored to digital experiences
- Strong understanding of aligning content to business goals and accessibility standards
- Ability to work efficiently in a fast-paced, deadline-driven environment
- Strong written and verbal communication skills, with excellent attention to detail
- Highly organized, capable of managing multiple projects and competing priorities
- Ability to incorporate constructive feedback and adapt quickly
Hands-on experience with:
- Figma
- SEMRush
- Microsoft Word
Daily Use of Figma Includes:
- Editing text directly within components, frames, modals, and prototypes
- Navigating design panels and layer structures
- Updating font styles (size, weight, bullets, etc.)
- Editing specific component-level text
- Reviewing and managing version history
- Configuring components following design system guidelines
Preferred Qualifications:
- Financial Services industry writing experiener (AEM)
- Familiarity with AI prompt writing
- Experience building webpages and flows using pre-built design system components
- Understanding of component variants and how to edit them in Figma or AEM
- Prior copy writing or SEO focused writing experience
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
#AlbionarcJobs#FintechJobs
#AsiaJobs#MiddleEastCareers
#TechTalent#FintechRecruitment
#FinanceOpportunities
