The UX Designer will partner closely with UX Designers, marketers, legal partners, developers, and business stakeholders to update and create clear, useful, on-brand digital content within established experiences.
Responsibilities:
- Write, edit, and refine customer-facing digital content needed for tax season readiness
- Support production-level content updates across existing pages, components, product experiences, and customer journeys
- Help transition experiences and messaging to the client brand, ensuring consistency in voice, terminology, and customer understanding
- Support content migration for existing pages moving into updated client experiences
- Write and refine content for key experiences including the software category page, DIY and Assisted product detail pages, and Financial Services content
- Incorporate seasonal product, pricing, offer, regulatory, and legal revisions into existing experiences
- Partner with UX Designers to establish clear content hierarchy and ensure copy works effectively within responsive components and layouts
- Translate complex tax, financial, product, and legal information into clear, approachable customer-facing language
- Work within established client voice, tone, terminology, content standards, and design system patterns
- Review existing content for clarity, consistency, accuracy, accessibility, and unnecessary duplication
- Incorporate feedback from Legal, Marketing, Product, and other stakeholders while maintaining a clear and cohesive customer experience
- Support additional low- to medium-complexity writing and production needs as seasonal priorities evolve
Requirements
- 2 to 4 years of UX writing, content design, digital copywriting, or related experience
- Strong portfolio demonstrating digital content, UX writing, web copy, or product content
- Experience partnering directly with UX or Product Designers in Figma
- Familiarity with accessibility and writing for responsive digital experiences
- Excellent writing, editing, proofreading, and information hierarchy skills
- Strong attention to detail, particularly when managing high volumes of revisions and similar content across multiple experiences
- Comfortable working within an established brand voice and content system
- Comfortable balancing feedback from Marketing, Legal, Product, Design, and other stakeholders
- Ability to simplify complex or technical information without losing accuracy
- Able to work quickly across multiple assignments and changing priorities
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Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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