Our Client is seeking a proactive Technology & Office Operations Associate to serve as the first point of contact for visitors, employees, and business partners while supporting day-to-day office operations and basic technology coordination. This role combines traditional front desk responsibilities with technology-focused administrative support, making it ideal for a detail-oriented professional who enjoys working with people, systems, and office technology.
Key Responsibilities:
- Serve as the primary point of contact for incoming visitors, clients, and team members, ensuring a professional and welcoming experience
- Answer, screen, and route inbound phone calls while maintaining excellent customer service standards
- Assist with office technology support, including conference room setup, video conferencing, printers, and other common office equipment
- Manage visitor check-in processes, office communications, and scheduling requests
- Monitor and maintain inventory levels of office supplies, breakroom items, and technology accessories
- Organize, stock, and maintain supply closets and storage areas to ensure operational readiness
- Support onboarding logistics for new employees, including workstation preparation and technology coordination
- Maintain accurate records within company systems and assist with data entry and reporting tasks
- Coordinate conference room reservations and ensure meeting spaces are properly equipped
- Assist with shipping, receiving, mail distribution, and package tracking
- Partner with facilities, operations, and technology teams to support a productive workplace environment
Requirements
- 2+ years of experience in office administration, front desk, customer service, workplace operations, or related roles
- Comfortable working with Microsoft Office 365, Teams, Outlook, and other business applications
- Experience supporting office technology, audio/visual equipment, or coordinating with IT teams is preferred
- Strong communication, customer service, and problem-solving skills
- Ability to prioritize multiple tasks in a fast-paced environment
- High attention to detail and organizational skills
- Professional demeanor with a service-oriented mindset
- Bilingual in English and Spanish
Preferred:
- Experience with office management, facilities coordination, or workplace technology
- Familiarity with ticketing systems, visitor management platforms, or workplace applications
- Inventory management and vendor coordination experience
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