Our Client is seeking a Technical Support Engineer .The main function of a Technical Support Engineer is to provide technical support on various engineering projects and assignments. A typical Technical Support Engineer is responsible for obtaining blueprints, inspecting hardware, tracking project updates, compiling data, and assisting engineering teams overcome project roadblocks.
Job Responsibilities:
- Given various levels of direction, obtain blueprints, math data, PDMs and other graphical information
- Inspect and compare physical hardware (parts, vehicles, mockup bucks) to graphical information, noting discrepancies and potential root cause
- Obtain specific data from available databases, sort or organize data by designated characteristics or relationships and report-required information in specified formats
- Plan, schedule and coordinate technical reviews of outlined issues, drawing, parts, and/or vehicles
- Document technical discussions, action plans and assignments
- Monitor and report status of projects and assignments
- Compile cost comparison data or performance comparison data
- Compile data and convert into standard specification format and documents
- Identify data, analysis method and report format required to present and explain an issue, phenomenon, or potential solution
- Partake in the design and implementation of action plans
- Identify ways to improve implementation of the Vehicle Development Process
Requirements
- Bachelor’s degree in Engineering, Mathematics, Computer Science or related technical field
- 8-10 years of experience required
- Experience as auto mechanic or technician
- Understanding of vehicle architecture and function, including packaging and dynamic interactions of components in assigned areas
- Strong knowledge of data processing techniques, methods, software and applications to solve real problems
- Strong written and verbal communication skills
- Ability to identify relevant drawings, layouts and graphic illustrations and use them to investigate issues and potential solutions
- Ability to create, file data and retrieve information from electronic databases
- Ability to develop work plans, including identification and retrieval of necessary information, data and drawings, required analysis method or technique and effective report format
- Ability to work independently and with a team
- Ability to utilize existing or new information and processes to resolve issues
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