We are looking for a technically strong and commercially aware Technical Program Analyst. This is a high-impact, cross-functional role that sits at the intersection of technology, operations, and business development.
Key Responsibilities
1. Program & Project Management
- Own end-to-end delivery of technical programs across all offerings.
- Manage project timelines, deliverable tracking, and cross-functional coordination across engineering, product, and client success teams.
- Coordinate patch updates, product releases, and go-live milestones for banks and enterprise clients.
- Maintain real-time visibility of all active engagements and proactively flag risks.
2. Client Onboarding & Integration Management
- Lead technical onboarding of new clients — including API integrations, portal setups, and coordination.
- Serve as the first point of escalation for client-side technical issues, ensuring resolution within SLA.
- Coordinate InfoSec and compliance reviews for new client onboarding, working with internal security teams to reduce turnaround time.
- Support go-live coordination with clients and track revenue milestones post-launch.
3. Automation & Process Optimisation
- Identify and automate repetitive operational workflows — including invoicing, reporting, GM computation, and documentation generation.
- Build and maintain scalable automation tools that reduce manual effort and improve data accuracy.
- Standardise and manage shared team repositories, ensuring clean documentation hygiene and version control.
4. Commercial Documentation & RFP Support
- Develop and maintain standardised Statements of Work (SOWs), commercial templates, and pricing frameworks across Yubi’s product suite.
- Lead or contribute to RFP and proposal submissions within compressed timelines, ensuring quality and accuracy.
- Support commercial negotiations and client presentations with data-backed preparation.
5. Partnership & Ecosystem Development
- Manage NDA and integration discussions with new partners, from initial outreach through to technical handshake.
- Support the onboarding of large dealer networks and enterprise aggregators to build the customer pipeline for banking partners.
Required
- 3–8 years of experience in a technical program management, solutions consulting, or fintech operations role.
- Demonstrated ability to manage cross-functional projects with multiple stakeholders and competing priorities.
- Strong analytical skills — comfortable with data, financial models, and process design.
- Experience with API integrations or coordinating technical implementations (technical fluency is essential).
- Excellent written and verbal communication in English; ability to create client-facing documents to a professional standard.
- Proven track record of delivering under pressure and maintaining SLA compliance.
- Experience supporting or owning RFP/proposal submissions in a B2B environment
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Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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