Our Client is seeking a Technology Adoption Specialist . The ideal candidate will establish clear communication channels with key stakeholders and subject matter experts.
Duties Include:
- Raise awareness of business processes across all personas in our field force
- Promote consistency in business processes
- Understand upcoming development items (both process and technology) and translate their impact on business processes
- Lead adoption strategy development, including defining milestones and identifying tools to facilitate adoption of upcoming process and technology changes
- Define adoption goals and metrics based on outcomes from stakeholders
- Incorporate technology adoption toolset into new technology
- Review and analyze adoption metrics and create an action plan
Requirements
- Bachelor’s degree required (or 4 years of experience required), business disciplines preferred
- 2 or more years working in the Financial Services industry required
- Two or more years of experience in technology adoption or a related role within the financial services industry
- Communication: Excellent written and verbal communication skills, including the ability to articulate complex concepts clearly and concisely
- Interpersonal Skills: Strong interpersonal skills to build relationships and work collaboratively with diverse teams and individuals
- Adaptability: Ability to adapt to changing circumstances, embrace new ideas, and be flexible in approach
- Strategic Thinking: Capacity to think strategically, anticipate future needs, and develop long-term plans to achieve organizational goals
- Empathy: Understanding and addressing the concerns and needs of employees during the adoption process
- Persistence: Determination and resilience to overcome obstacles and drive initiatives to completion
- Attention to Detail: High level of attention to detail to ensure accuracy and quality in all aspects of work
- Decision-Making: Ability to make informed, timely decisions that balance short-term needs with long-term objectives
- Prosci Change Management, preferred
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