The Senior Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of a Salesforce project. The ideal candidate will be liaising with stakeholders at all levels, translating technical information into  terms, and clearly explaining design options and their potential impact. This role will also serve as the administrator of our  implementation, responsible for maintaining, troubleshooting, and enhancing its functionality.
What You Will Do

• Identify and gather requirements, translate into best practice, scalable solutions with a focus on exceptional user experience
• Design and build effective business solutions on the Salesforce platform, including Flow and other declarative automation, fields, page layouts, record types, apps, actions, custom settings
• Work with Product owner to create a platform roadmap and define priorities, liaising with stakeholders
• DevOps/release management and process improvement
• Data management to improve Salesforce data quality, implementing rules and automation as needed
• Configuring all aspects of Salesforce security, including user and license management, roles, profiles, permissions, public groups, OWD, sharing rules
• User support ticket escalation
• Create and maintain lite technical documentation on automation and supported business processes
• Identify unused or underutilized platform features
• Maintain up to date certifications and knowledge on new Salesforce features

What You Will Need to be Successful

• Remote Opportunity: Ability to work 100% remotely, or from an Applied Systems office
• Must Have:
  • 7+ years of experience as a Salesforce administrator
  • 1+ years experience with Certinia PSA
  • Experience in Service Cloud and Sales Cloud required; experience with CPQ is a plus
  • In-depth knowledge of Flow Builder
  • Salesforce certified administrator or Salesforce advanced administrator certification
  • Experience in successful integrations with external systems, e.g. Netsuite
• Desired Skills (but not required):
  • Experience with Platform App Builder
• Education: Bachelor’s  encourage people with military experience, as well as military spouses, to apply

• Are you interested in this position?

   

  Apply by clicking on the “Apply Now” button below!

   

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