We are seeking a dual-threat ServiceNow Developer/Architect to lead the technical design and execution of enterprise-wide solutions for a high-profile public sector client. This role requires a professional who can operate at a strategic architectural level-defining platform standards and governance-while remaining “hands-on” to develop, configure, and troubleshoot complex workflows. The successful candidate will ensure the platform remains scalable, secure, and compliant within a FedRAMP-authorized environment, focusing on digital transformation and service optimization.

Key Responsibilities:

• Architectural Strategy: Define the technical architecture for the ServiceNow platform, ensuring alignment with the Common Service Data Model (CSDM) and industry best practices to minimize technical debt
• Hands-on Development: Design and develop custom scoped applications, complex Business Rules, Script Includes, UI Actions, and Client Scripts using JavaScript and Glide APIs
• FedRAMP Compliance: Implement and maintain robust security protocols, including advanced ACL configurations, data encryption, and secure coding standards to meet federal and state regulatory requirements
• Integrations & Automation: Lead the design and implementation of integrations with third-party systems using IntegrationHub, Flow Designer, MID Servers, and REST/SOAP APIs
• Platform Governance: Establish development standards and conduct code reviews to ensure platform health, performance, and upgradeability
• Collaboration: Partner with the Engagement Lead and business stakeholders to translate functional requirements into high-level design documents and technical specifications