As a key cross-functional player, you will collaborate closely with Engineering, Design, Business, Operations, Compliance, Risk, Treasury, and others to set a vision, define priorities, manage trade-offs, execute an ambitious agenda, and be accountable to results reported at the executive level.

What You’ll Do:

• Define payment product strategy for Big Business Banking – sequence the roadmap across various payments capabilities. Translate market and client needs into a prioritized backlog.
• Own the client-facing payment experience – design end-to-end UX for how treasury teams initiate, approve, track, and reconcile payments across portal and API. Design for commercial complexity: batch payments, multi-approver workflows, scheduled transfers, beneficiary management.
• Own the API product and developer experience – define payment and webhook API contracts, error handling, idempotency, and versioning. Build a sandbox and documentation experience that gets a client from signed contract to first successful API payment with minimal friction.
• Write PRDs and requirements for Bank Platform – serve as the “customer voice” to the Bank Platform team that builds rail infrastructure. Define acceptance criteria and own UAT. Ensure BBB’s needs are prioritized alongside other internal consumers (Money, Credit Card, Crypto).
• Define payment operations and exception handling – design what happens when payments fail, get returned, or need manual intervention. Define ops workflows and tooling requirements so operations teams can resolve issues quickly.
• Partner with Risk and Compliance on payment-level controls – transaction limits, sanctions screening flows, fraud rules, and regulatory requirements (Reg E, BSA). Treat compliance as a product feature.
• Own go-to-market for new payment capabilities – define readiness criteria for each new rail launch, coordinate across eng/ops/compliance/business, and drive adoption with clients.

What You’ll Need:

• Bachelor’s degree or higher, ideally in a technical, finance, or quantitative field.
• 5+ years of product management experience, with meaningful time in payments, commercial/B2B fintech, or financial infrastructure.
• Deep understanding of how money moves – wires, ACH, real-time rails, stablecoins – and what’s different about commercial payments: higher stakes, multi-party authorization, beneficiary management, batch operations.
• Experience shipping APIs that external developers integrate against. You think in contracts, error codes, idempotency keys, and developer experience.
• Ability to cut through swirl and define the requirements. You can take ambiguous client needs and translate them into clear, testable requirements that an engineering team can execute without constant clarification.
• Proven cross-functional partnership skills and ability to work in matrixed environment
• Experience working in regulated environments – you know how to partner with compliance, legal, and risk teams while keeping the product experience usable.
• Technical credibility – you can read an API spec, review a sequence diagram, and discuss system design with engineers. You self-service data.
• Strong communication, forward lean and AI-fluency

• Are you interested in this position?

   

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