As a Sales Engineer, you will leverage your product, ecosystem, and technical expertise to shape how our potential customers evaluate and adopt . You will partner with the Sales team to help prospects understand the challenges in their current state, connect Hex’s value to those challenges, own the technical evaluation, and set them up for long-term success as a customer. This is a consultative, highly technical position where you’ll influence deal strategy, inform product direction, and act as the voice of the customer.

What you will do

• Serve as a trusted technical advisor to data teams (think: Data Scientist or Analyst writing SQL and Python) and build strong relationships to help them get the most out of Hex during their evaluations
• Own the technical sales cycle and work with end users throughout the Sales cycle from discovery and product demos through trials, and proofs of concept
• Partner closely with Account Executives to develop opportunity-level strategy, execute evaluations, and share feedback to improve your partnership
• Inform the product roadmap by synthesizing product feedback from prospects to share with internal Engineering & Product teams
• Project manage the architecture, security, and technical reviews that prospects require
• Develop content to support users who are a part of evaluations ie. demo projects, documentation, videos, etc.
• As needed, travel to customer on-sites and marketing events to deliver demos and build strong customer relationships

Who you might be

You might be a fit for this role if you have:

• 5+ years of professional work experience
• 3+ years in a Sales Engineer, Solutions Engineer, or similar customer-facing technical role
• Experience working with Mid Market customers (250-2500 employees)
• Experience with land POC/Technical Sales Motions
• Familiarity with data science tooling and workflows, including Python, SQL, and BI tools (Bonus points if you have spent lots of time in notebooks, SQL IDEs, or app-building frameworks.)
• A strong track record of talking to customers – from IC users to senior stakeholders – and solving their problems
• You’re an excellent communicator who builds empathy, shares feedback, and grows successful relationships with internal and external stakeholders
• A generalist technical skillset: you don’t need a CS degree, but should have a passion and interest for technology and be a creative problem solver
• Experience or interest in working in an early-stage startup environment

• Are you interested in this position?

   

  Apply by clicking on the “Apply Now” button below!

   

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