We are seeking a Remote Senior Data Governance – Mortgage Servicing.
Responsibilities:
- Support data governance initiatives across complex mortgage servicing data and systems
- Partner with business and technical teams to define critical data elements, business terms, ownership, and data standards
- Work directly with data stewards and subject matter experts to understand how servicing data is created, used, and interpreted
- Analyze data across multiple source systems, data warehouses, and cloud environments to identify inconsistencies and improve data quality
- Help establish clear definitions and standards for servicing concepts, KPIs, business rules, and reporting metrics
- Facilitate discussions with senior stakeholders to resolve conflicting definitions and drive alignment across business functions
- Collaborate with data analysts, engineers, architects, Finance, Operations, and other teams on data initiatives
- Support data cataloging, lineage, documentation, and governance processes
- Perform basic SQL queries to research data, validate findings, and investigate data quality issues
- Proactively investigate data challenges and recommend solutions based on business impact
Requirements
- Hands-on knowledge and experience within mortgage servicing and the mortgage servicing lifecycle
- Experience in data governance, data management, business analysis, data conversion/migration, or related discipline
- Experience working with complex data environments involving multiple source systems and downstream data warehouses
- Experience defining business terms, critical data elements, KPIs, data ownership, or governance standards
- Strong understanding of mortgage servicing functions such as loan assumptions, bankruptcy, cashiering/payment processing, credit bureau reporting, default management, insurance and taxes, loss mitigation, and loan payoffs
- Knowledge of Snowflake, SQL Server, enterprise data warehouses, or comparable data platforms
- Working SQL skills with the ability to query tables, validate information, and investigate data quality concerns
- Exposure to Collibra or another enterprise data catalog or governance platform
- Strong communication skills with the ability to lead conversations with experienced mortgage servicing SMEs, data stewards, and senior leadership
- Proactive and adaptable, with the ability to investigate unfamiliar data, identify answers independently, and operate effectively in an evolving environment
- Ability to translate complex servicing data, status codes, and terminology into clear business definitions and meaningful data standards
- Experience with data quality processes or internally developed data quality rules is preferred
- Power BI exposure is a plus
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