The Program Design Lead (PDL) owns and manages the end-to-end design, development, delivery, and continuous improvement of strategic, high impact learning programs. The role ensures learning solutions are aligned with the Learning Strategy and Learning Framework, delivering cohesive, scalable programs that build capability across business units.
Working in partnership with senior stakeholders, subject matter experts, and external vendors, the Program Design Lead connects learning initiatives across disciplines to ensure consistency, impact, and alignment with organisational priorities.
Key Responsibilities
Program Design and Development
- Lead the design, development, delivery, and maintenance of strategic, high impact and learning programs aligned to the Coles Learning Strategy and specific business requirements.
- Ensure learning solutions are consistent with adult learning principles, the Learning Framework and integrated across programs.
- Act as the connective thread across learning initiatives and contribute to leadership development programs where required.
- Be a thought leader on the implementation and embedding of innovative design and development tools, technologies and solutions
Planning and Delivery
- Develop and deliver against annual learning plans for the relevant business units or capability areas.
- Coordinate with activity planning teams to ensure program schedules and realistic delivery timelines.
- Work with central learning teams to advise scheduling, coordination, and rollout requirements of learning programs.
- Ensure programs are delivered on time and budget through solid project management practices.
Stakeholder Partnership
- Partner with Capability Strategy teams, senior leaders, SMEs, program owners, and cross-discipline learning teams to design learning solutions aligned to business priorities.
- Build and manage strong relationships with key stakeholders, including capability leaders, SME’s and business unit executives, to support development and delivery of learning initiatives.
- Influence stakeholders, without formal authority, to drive adoption and implementation of learning solutions aligned to the organisational learning strategy.
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