Our Client Currently looking for Production Technology Coordinator
Essential Duties and Responsibilities
· Support, Troubleshooting, Onboarding, and Offboarding:
o Serve as the primary point of contact for operational and technical support related to Matrix tools, systems, and workflows.
o Troubleshoot issues across various platforms (email, scheduling, websites, internal tools), identifying root causes and implementing timely solutions
o Onboarding setup for new team members including system access setup and templated onboarding emails.
o Manage offboarding processes to ensure proper removal of system access
· Matrix Training:
o Design and coordinate Matrix-related training programs
o Create and maintain training materials up to date such as job aids and trainings in Confluence
o Offer ongoing support and troubleshooting assistance to address any technology-related issues.
· Data Management:
o Manage and organize production-related data, ensuring data integrity and security.
o Implement data backup and recovery procedures to safeguard critical production information.
· Email Signature Creation and Management
o Create standardized, branded email signatures for team members
o Manage updates to signatures as roles, branding, or compliance requirements change
o Ensure consistency across departments and platforms
o Troubleshoot issues related to formatting, compatibility, or deployment
· Website Building, Maintenance, and Domain Support
o Build and maintain Matrix-related websites and landing pages
o Perform ongoing updates including: content edits, design adjustments, and feature enhancements
o Ensure websites remain functional, secure, and aligned with brand standards
· Compliance and Security:
o Ensure that production technology systems comply with industry regulations and security standards.
· Documentation:
o Maintain comprehensive documentation for production technology systems, configurations, and procedures.
o Create user manuals and guides to assist production staff in utilizing technology tools effectively.
Qualifications and Skills:
· Proven experience in coordinating technology initiatives within a production or manufacturing environment.
· Strong knowledge of production processes and the ability to align technology solutions with business objectives.
· Excellent verbal and written communication
· Demonstrated ability to adapt to a rapidly changing federal and state regulatory environment.
· Ability to prioritize and meet deadlines.
· Strong interpersonal and teamwork skills and ability to influence through collaboration.
· Self-motivated, with a high level of personal energy and commitment.
· Minimum requirement includes a high school diploma or equivalent; additional coursework in finance or a related field is advantageous.
· Proficient with Microsoft Office products.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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