Our Client in need of a Product Analyst AI Tooling .
Responsibilities:
- Manage and triage incoming AI-related requests, including tool access, licensing, use cases, and feedback
- Classify, document, and track requests through defined workflows to resolution or escalation
- Fulfill routine requests such as access guidance, tool availability, and basic troubleshooting
- Route complex requests to appropriate stakeholders while avoiding duplication or misalignment
- Maintain intake reporting to track request volume, trends, and pipeline activity
- Analyze request patterns to inform tool strategy, enablement priorities, and resource planning
- Improve intake workflows, classification models, and routing processes
- Coordinate with IT, cybersecurity, and other stakeholders to align intake processes
- Maintain inventory of AI productivity tools and track feature availability across platforms
- Support rollout of new AI capabilities by gathering requirements and documenting governance considerations
- Track usage and spend across AI tools, including reporting, forecasting, and modeling
- Identify usage trends, anomalies, and emerging patterns
- Assist with vendor coordination for operational inquiries and follow-ups
Requirements
- Bachelor’s degree in Business, Technology, Operations, or related field (or equivalent experience)
- 4+ years of experience in operations, product operations, program coordination, or similar role
- Hands-on experience with AI tools such as Copilot, ChatGPT, or Claude in a professional setting
- Experience managing tool portfolios, vendors, or technology-related contracts
- Experience building or maintaining dashboards, reporting, or analytics frameworks
- Strong technical aptitude with ability to learn and adapt to evolving AI tools
- Ability to manage high-volume requests and communicate clearly across stakeholders
- Process-driven mindset with experience designing workflows, classification logic, or routing systems
- Strong analytical skills with ability to translate data into actionable insights
- Experience working with cross-functional teams including IT, security, and procurement
- Self-starter with strong ownership, judgment, and ability to operate independently
- Experience in product operations, IT coordination, or digital transformation preferred
- Industry experience in insurance, reinsurance, or similar sectors is a plus
-
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
#AlbionarcJobs#FintechJobs
#AsiaJobs#MiddleEastCareers
#TechTalent#FintechRecruitment
#FinanceOpportunities#
