We are seeking experienced Process Documentation Analysts to support a large-scale business process documentation initiative. In this role, you will work directly with subject matter experts (SMEs) to capture, analyze, and document business processes using Microsoft Visio and established documentation standards. The ideal candidate is highly organized, skilled at facilitating interviews, and experienced in translating complex operational workflows into clear, professional process maps and supporting documentation.

Key Responsibilities:

• Conduct interviews and working sessions with business and technical SMEs to gather process information
• Analyze and document current-state business processes, workflows, and operational procedures
• Create detailed process flow diagrams using Microsoft Visio, adhering to established templates, standards, and formatting guidelines
• Validate documented processes with stakeholders and incorporate feedback as needed
• Ensure consistency, accuracy, and completeness of all process documentation
• Collaborate with global stakeholders, primarily located within the United States
• Manage multiple documentation assignments and meet project deadlines in a fast-paced environment