Our Client is seeking an experienced PMO Consultant to lead a large-scale billing platform implementation and enterprise transformation initiative. Summary: This role will provide program leadership, stakeholder management, organizational change management, testing oversight, and cross-functional coordination to ensure successful project execution. The ideal candidate is a strong program leader with experience driving complex implementations, managing large organizational initiatives, and keeping projects on track.
Key Responsibilities:
- Lead PMO activities for a major billing platform implementation
- Manage project plans, timelines, risks, issues, and deliverables
- Coordinate cross-functional teams, business stakeholders, and vendors
- Develop and execute communication and change management plans
- Oversee testing, user acceptance activities, and deployment readiness
- Facilitate governance meetings and executive status reporting
- Drive accountability, project momentum, and successful delivery
- Identify and resolve project roadblocks and implementation challenges
- Support business process transformation and operational readiness efforts
Requirements
- Extensive Program Management or PMO experience
- Proven success leading large-scale system implementations
- Strong organizational change management (OCM) experience
- Experience overseeing testing and implementation activities
- Excellent stakeholder management and communication skills
- Ability to manage multiple workstreams and complex initiatives
- Strong leadership, problem-solving, and decision-making abilities
- Experience driving deliverables and maintaining project momentum
Preferred Qualifications:
- PMP or related project management certification
- Billing platform, ERP, or enterprise software implementation experience
- Consulting background supporting transformation programs
Key Skills:
- Program Management
- PMO Leadership
- Large-Scale Implementations
- Organizational Change Management
- Testing Oversight
- Communication Planning
- Stakeholder Management
- Executive Reporting
- Risk Management
- Cross-Functional Coordination
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