Our Client is looking for an Operations Analyst .
Responsibilities:
- Produce and validate recurring client deliverables, including analytics, financial reporting, forecasting, reconciliations, and regulatory compliance reports
- Support client implementations by assisting with data mapping, onboarding, testing, validation, and production readiness
- Analyze operational processes to identify inefficiencies and recommend improvements that increase accuracy, scalability, and efficiency
- Investigate data discrepancies, reporting inconsistencies, and production issues, performing root cause analysis and coordinating resolutions with internal stakeholders
- Collaborate with Product, Development, Accounting, Legal, Customer Success, and Operations teams to support business initiatives and operational improvements
- Assist in gathering business requirements and testing new processes, system enhancements, and automation initiatives
- Develop and maintain standard operating procedures, process documentation, and training materials
- Create and maintain operational reports, dashboards, and performance metrics to support business decision-making
- Support regulatory reporting activities while ensuring compliance with applicable client and regulatory requirements
- Participate in client meetings by providing operational expertise, implementation support, and issue resolution
- Assist with special projects, data research, and cross-functional initiatives as business needs evolve
- Continuously identify opportunities to improve workflows through automation, technology, and process optimization
Requirements
- Bachelor’s degree in Business, Finance, Accounting, Information Systems, Operations Management, or a related field
- 2-5 years of experience in operations, financial services, banking, payments, compliance, or data analytics
- Strong analytical and problem-solving abilities with experience interpreting and validating complex datasets
- Strong organizational and time management skills
- Excellent written and verbal communication skills
- Comfortable working both independently and collaboratively in a cross-functional environment
- Ability to manage multiple priorities while maintaining exceptional attention to detail
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