As a Credit Risk Operations Manager, you will help manage global credit risk exposure. You’ll assess prospective and existing merchants, define and track risk performance, and partner with cross-functional teams to drive both growth and protection. You’ll leverage data-driven insights to enhance our credit decisioning and monitoring frameworks, streamline operational processes, and continuously improve the balance between user experience and robust risk mitigation.

Responsibilities:

• Manage Airwallex’s credit risk exposure across all product offerings
• Evaluate credit risk across payment acceptance channels (cards, bank payments, local payment methods)
• Drive Know Your Business (KYB) processes to build and maintain a diversified, high-quality merchant portfolio
• Define, monitor and deliver against global credit risk performance KPIs
• Build, maintain and iterate standard operating procedures (SOPs) for credit risk management, including vetting, investigation and ongoing monitoring
• Develop structured reporting and dashboards to give global visibility into credit risk performance
• Partner with Business Development, Legal, Compliance and Transaction Risk to balance commercial goals with risk mitigation
• Strengthen risk awareness across global stakeholders and proactively surface emerging risks

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