Our Client is seeking a Learning Support Advisor who will partner with learning leaders, facilitators, learning performance consultants, content managers, business partners, & stakeholders to coordinate training delivery.
Responsibilities:
- Assist the department in executing Learning & Development programs that support employee growth, capability building, & organizational effectiveness
- Serve as a key resource in the planning, coordination, scheduling, & delivery of learning initiatives across the Association
- Support of curriculums, facility configurations, learning paths, & ensuring communication of processes with business partners & customers
- Scheduling learning events as outlined through the planning & request processes
- Matching the learning facility capabilities (room size, technology capability, other equipment, configuration, instructor, etc.) with the scheduling requirements
- Performing both resourcing &/or delivery (preparation) support for Learning & Development teams
- Building course offerings in & managing Learning Management Systems
- Maintaining course requirements & process updates to course set up requirements
- Collaborating with team members & customers to resolve issues & identify appropriate issues for escalation
Provide comprehensive operational, logistical, & administrative support for training & development programs:
- Resourcing & scheduling Learning & Development facilitators & learning spaces to match learning requirements.
- Training scheduling & logistics management
- Instructor/facilitator & learner support
- Learning space oversight/management
- Training delivery & program administration
- Learning communications
- Learning management system (LMS) administration & support
- Training reporting, tracking, metrics, & compliance
Requirements
- 2+ years of Learning & Development experience to include administrative, analysis and/or resourcing experience
- 2+ years of experience working in a fast paced, high volume, dynamic environment
- 2+ years of experience/advanced knowledge of Microsoft Office (strong Excel – pivot tables, text to column, Macros, etc.) and advanced knowledge of data analysis and associated tools
- Experience with Workday, Learning Management Systems (LMS)
- Ability to troubleshoot level 1 classroom issues and escalate as needed
- Must be highly organized and able to multi-task
- Must have strong verbal and written communication skills
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Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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