Our Client is seeking an IT Support Specialist.
Responsibilities:
- Provide hands-on technical support for corporate employees (hardware, software, network)
- Support daily use of Zoom, Slack, Asana, G-Suite, and Microsoft Admin tools
- Manage device inventory/lifecycle via SnipeIT, Miradore, Mosyle, and SimpleMDM
- Own onboarding/offboarding (hardware staging/shipping, access provisioning, offboarding tasks)
- Manage the Zebra TC53 scanner fleet and label/receipt printer fleet (troubleshooting, RMAs, parts ordering)
- Support user access/identity management through Okta
- Provide basic support for physical security systems (Avigilon, UniFi, OpenPath)
- Respond to IT helpdesk tickets via Asana intake, maintain documentation
Requirements
- 2-4 years of IT support experience
- Strong G-Suite (incl. Admin Console), Microsoft admin tools, Slack/Zoom experience
- MDM platform experience (Miradore, Mosyle, or SimpleMDM)
- Familiarity with asset tracking (Asset Panda, SnipeIT) and identity management (Okta)
- Experience troubleshooting/RMA’ing rugged mobile devices and label printers is a plus
- Comfort managing ticket queues in Asana with attention to SLA
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Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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