Our Client is seeking a highly analytical and detail-oriented HDA Support Analyst to support its Heavy Duty Alliance (HDA) program. This position will be responsible for executing program audits, improving data quality, supporting reporting and forecasting activities, and assisting with process improvement initiatives. The ideal candidate will have strong experience working with large datasets, advanced analytical tools, and cross-functional business teams. This role requires a blend of data analysis, operational auditing, and process improvement capabilities.

Key Responsibilities:

Audit & Program Validation:

• Audit HDA accounts, agreements, rebates, and POS relationships to ensure accuracy and completeness
• Validate account hierarchies and program participation records
• Review financial accruals and rebate payouts against contractual agreements
• Identify discrepancies and work with stakeholders to resolve data and reporting issues

Data Quality & CRM Governance:

• Review, clean, and maintain historical CRM data
• Ensure required program documentation is complete and readily accessible
• Identify duplicate records, missing information, and data governance opportunities
• Support the development of a reliable source of truth for HDA reporting

Reporting & Analytics:

• Consolidate information from multiple systems and databases
• Create and maintain reports, trackers, dashboards, and supporting documentation
• Analyze large datasets to identify trends, exceptions, and operational opportunities
• Support forecasting and business decision-making with data-driven insights

Process Improvement:

• Document current business processes and identify efficiency opportunities
• Assist with testing and implementation of automation solutions and workflow enhancements
• Support continuous improvement projects within Sales Operations and Finance

Additional Support:

• Provide operational support for high-priority HDA initiatives