Our Client Currently looking for Hardware Technician
Responsibilities:
- Maintain Linux Supercomputer systems availability to the customer
- Preform hardware diagnostics and repairs as required
- Gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues
- Understands a broad spectrum of company technology in order to provide part or all of a detailed technical design which meets customer requirements
- Works with and under the direction of the Project/Technical Manager and with customer nominated representatives
- Provides advice on solution and integration opportunities to defined segments
- Communicates across client community and is viewed as adding value
- Demonstrates execution of the company strategy
- Contributes to knowledge tools and communities and ensures project learnings are documented and shared
- Role models knowledge sharing and re-use within practice or profession
Requirements
- Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience (8+ years in total)
- 5+ years of Linux HPC-related experience, ideally with large-scale HPC system administration and hardware support
- Strong experience with current versions of Linux/Unix operating systems, file systems, networking and security (Red Hat/CentOS or its equivalent)
- Ability to work effectively in a team environment
- Excellent interpersonal, customer relations and problem management skills, with the ability to stay calm and professional under pressure while working to strict deadlines
- Able to clearly document processes and procedures
- Occasional travel for training and hardware repairs in Denver, CO or Oklahoma City, OK will be required
- Able to demonstrate the professionalism of the job family
- Ability to work in a multi-technology environment with the ability to diagnose complex technical problems to their root cause
- Has mastered at least one technical discipline with strong knowledge in at least three major technology areas
- Possesses advanced level of technical, or functional knowledge
- Has ability to perform/drive resolution of problems on combinations and interactions of products
- Demonstrates the use of consulting skills including: questioning, listening, ideas development, permission and rapport, and influencing
- Ability to conduct/lead oral status/technical interchange meetings with clients on small to medium sized engagements
- Ability to work with a team to provide reports/documentation for delivery
- Working knowledge and/or experience with Linux operating systems (RHEL or SLES) is preferred
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