Our Client Currently looking for Global Rewards Operations Lead
How you will contribute
Operational Delivery
1. Accountable for ensuring consistent, high quality operational service delivery for My Rewards across all regions:• Actively engages with the regions to deeply understand their specific needs and challenges.• Analyses performance drivers in the regions to identify opportunities for improvement and innovation.• Develops and implements tailored Rewards solutions to address unique regional requirements and challenges.• Drives continuous improvement through benchmarking, identifying trends in KPIs / metrics and qualitative insights across all regions.• Accountable for SOX compliant delivery of all services delivered in Rewards.
2. Develop, articulate and champion a comprehensive Global Rewards strategy aligned with the People Services agenda:• Build the Rewards Operational Maturity Model.• Design and implement the Rewards service delivery model and end to end process framework.
3. Drive global process standardization and simplification initiatives to optimize efficiency and improve the employee experience:• Design and implement a Compensation and Benefits Decoupling strategy specifically tailored for the AMEA and MEU regions.• Deliver cost to serve commitment of Global Rewards.
Continuous Improvement• Responsible for application of the service delivery model and end-to-end process framework for the CoS workstream, driving continuous improvement through benchmarking to provide efficient, effective and compliant People Services with an employee driven culture.• Monitor and manage performance and service level agreements through the analysis of KPIs / metrics and qualitative insights, to identify trends and drive improvements.
Overall Accountability for Rewards Delivery
1. Accountable for ensuring consistent, high quality operational service delivery for My Rewards across all regions:• Actively engage with the regions to deeply understand their specific needs and challenges.• Analyze performance drivers in the regions to identify opportunities for improvement and innovation.• Develop and implement tailored Rewards solutions to address the unique requirements and challenges in the region.• Drive continuous improvement through benchmarking, identifying trends in KPIs / metrics and qualitative insights across all regions.
2. Develop, articulate and champion a comprehensive Global Rewards strategy aligned with the People Services agenda:• Build the Rewards Operational Maturity Model.• Design and implement the Rewards service delivery model and end-to-end process framework.
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