Our Client Currently looking for Fleet Reliability Engineer

What you’ll do

• Monitor fleet health, availability, downtime, readiness, and recurring failure trends for AV test and data-collection vehicles, with primary support for operations Proving Ground and coordination with other fleet locations as needed.
• Investigate vehicle and fleet issues spanning host-vehicle systems, autonomous-vehicle hardware, sensors, compute and instrumentation, connectivity, localization, calibration readiness, charging, and software-stack or system-health conditions.
• Lead structured troubleshooting and root-cause investigations from initial issue identification through containment, corrective action, validation, documentation, and closure.
• Partner with Service Operations and technicians to prioritize work orders, remove technical blockers, improve repair quality, and reduce time to return vehicles to service.
• Provide timely technical support for operational escalations and fleet-downing events; help distinguish safe temporary mitigations from issues requiring engineering ownership or vehicle removal from service.
• Analyze work-order, telemetry, incident, and operational data to identify reliability hotspots, Pareto trends, repeat failures, maintenance gaps, and opportunities to improve fleet utilization.
• Develop and maintain reliability reports, issue summaries, failure-mode tracking, readiness views, and recommendations for operations and engineering leadership.
• Establish clear problem statements, impact assessments, failure timelines, and evidence packages that enable partner engineering teams to diagnose and resolve issues efficiently.
• Translate recurring operational issues into actionable engineering work, including defect reports, corrective-action plans, test requests, retrofit recommendations, parts needs, and follow-up validation.
• Support fleet changes, hardware and firmware updates, retrofits, configuration changes, and vehicle-readiness activities through controlled, traceable, and auditable processes.
• Participate in design reviews, vehicle build and integration feedback loops, release-readiness discussions, and operational change-control activities where fleet reliability or serviceability may be affected.
• Collaborate with AV Operations and AV Test Engineering to ensure vehicles, systems, tools, procedures, and support coverage are ready for closed-course, public-road, and data-collection activities.
• Create and improve standard work, troubleshooting guides, escalation paths, maintenance practices, and handoff documentation that can be used consistently across shifts and locations.
• Contribute to reliability metrics and operating mechanisms, including fleet uptime, vehicle availability, downtime by cause, return-to-service performance, repeat repairs, issue response time, and deployment readiness.
• Share lessons learned and coach technicians, operators, and partner engineers on recurring issues, safe work practices, diagnostic approaches, and reliability improvements.
• Maintain a strong Safety First mindset and stop, escalate, or contain work when vehicle condition, system behavior, facility conditions, or operational context creates unacceptable risk.
• Support other AV Operations priorities and special projects as business needs evolve.

Required qualifications

• Bachelor’s degree in mechanical, electrical, automotive, systems, industrial, computer engineering, or a related technical discipline.
• At least 2 years of relevant experience in automotive, autonomous vehicles, robotics, aerospace, consumer electronics, industrial equipment, or a related technical operations environment.
• Experience troubleshooting complex electro-mechanical, software-enabled, or vehicle systems using a structured problem-solving approach.
• Experience performing root-cause analysis and developing corrective or preventive actions that improve reliability, quality, or operational performance.
• Ability to interpret technical information, work-order history, diagnostic data, logs, measurements, and operational metrics to form and test hypotheses.
• Demonstrated ability to manage multiple issues and priorities while maintaining ownership, documentation quality, and follow-through.
• Strong written and verbal communication skills, including the ability to explain technical issues clearly to technicians, operators, engineers, and leadership.
• Ability to work effectively in a hands-on operational environment that may include vehicle yards, maintenance areas, test facilities, and changing priorities.
• Ability to work on-site at Milford Proving Ground and travel approximately 10% to support fleet operations, partner locations, or engineering activities.
• Ability to meet applicable GM, facility, safety, and vehicle-operation requirements for assigned work, including maintaining a valid driver’s license where required.

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