Our Client Currently looking for Field Software Engineer II

Responsibilities

• Support SW Design Engineers in development, testing, deployment, maintenance and improve software for our semiconductor manufacturing equipment
• Able to triage mechanical, electrical and software bugs
• Responsible to manage escalation calls with field support engineers and customers at local level
• Work with QA / Support team to add replicated bugs to regression
• Work with customer to write correct specs for features and help with fixing bugs and develop small features if possible
• Author, revise, and review system specifications, software designs, test plans, and other software documentation.
• Investigate & troubleshoot both internal and external inquiries, questions and problem reports. Offer problem analysis, solutions, or alternatives as a result of these investigations.
• Participate in system design teams.
• Be the eyes and ears of the customer, align on priorities
• Work with customer to upgrade tools to the latest SW version and help with the qualification

Minimum Qualifications

• Strong analytical and problem solving skills
• Some software development skills in one or more general purpose programming languages: C++, C#
• Being able to read code and step through a debugger/IDE
• Business level English and Japanese

Preferred Qualifications

• Educational background in Computer Science/Computer Engineering or equivalent
• 10+ years’ in software problem solving
• Experience working with multiple items listed below desirable
• Software for Machine Control (including Semiconductor equipment)
• Developing for Windows and Real-time Operating Systems
• Multi-threaded applications
• Real-time software
• Graphical User Interfaces
• Device drivers or other interrupt driven software
• Data Communications, Networking and EtherCAT
• Complex dynamic scheduling algorithms with deadlocks avoidance
• Knowledge of programming tools such as text editors, debuggers, application builders and configuration management tools.
• Ability to read code and understand the functionality implemented and the ability to translate the functionality into another piece of software
• Comprehend software documentation including specification and design documents, communication interface specific and API description

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