The Field Service Engineer (FSE) will be responsible for meeting the daily service maintenance and repair needs of the customer’s equipment. You will establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned. As a Field Engineer, you will be crucial to customer’s business through the field commissioning of building automation systems created specifically for each individual customer. We are looking for a team member who is self-motivated, detail oriented, and is customer focused. You will work on solving increasingly complex problems and assist in the training and development of less experienced Field Engineers.

Essential Job Functions:

• Initiate, install, troubleshoot optimize customer systems that utilize advanced Direct Digital Control technology
• Serve as local contact for technical issues and leader in the field
• Offer effective solutions for increasingly complex system issues
• Provide turnkey project delivery on small to medium projects
• Responsible for ensuring that systems operate properly, including controls, sensors, and software
• Load software, configure trends, alarms, and reports
• Implement time management strategies to ensure customer satisfaction
• Communicate and document the status and details of the project for the customer
• Provide site-specific training to owners/operators on the complete system