We are seeking a strategic and operational leader to operate our Center of Excellence (CoE) within a fast-scaling SaaS fintech environment. This role will drive structured change management, lead cross-functional strategic initiatives, and proactively align regulatory and operational changes (e.g., new licenses, registration processes, KYC/KYB requirements) across the enterprise organization.
What You’ll Do
Strategic Leadership & Governance
- Translate company strategy into scalable operating frameworks, playbooks, and governance models
- Establish and evolve CoE standards, best practices, and performance metrics
- Prioritize strategic initiatives based on business value, regulatory impact, and operational feasibility
- Design clear ownership models to ensure accountability and alignment
Change Management & Organizational Alignment
- Lead structured change management across enterprise teams
- Conduct stakeholder mapping, impact assessments, and adoption planning
- Align Product, Engineering, Legal, Compliance, Operations, and Commercial teams on major changes
- Drive executive communication and decision-making processes
Regulatory & Operational Alignment
- Proactively coordinate new licenses, regulatory requirements, and registration/KYC updates across teams
- Ensure regulatory changes are translated into operational and customer-facing processes
- Anticipate downstream impacts and manage cross-functional dependencies
Program Execution & Performance Tracking
- Own end-to-end delivery of high-impact strategic initiatives
- Establish KPIs, milestones, risk logs, and reporting mechanisms
- Convert ambiguity into structured plans and measurable outcomes
- Drive continuous improvement in onboarding, compliance, and operational workflows
Who You Are
- Bachelor’s degree in Business, Finance, or related field; MBA preferred
- 8+ years of experience in fintech, enterprise SaaS or regulated financial services
- Demonstrated ability to lead cross-functional initiatives in complex organizations
- Experience building scalable processes, governance models, or Centers of Excellence
- Strategic thinking with a hands-on, execution-oriented approach
- Strong communication skills and ability to lead initiatives that include senior leaders
- Proactive and self-motivated that can work autonomously
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Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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