We are seeking an experienced DOCSIS Network Engineer to join a technical team supporting critical DOCSIS 4.0 and Fiber initiatives. This is a hands-on Level 3 engineering role for someone who can troubleshoot complex network and CPE issues, evaluate technical problems beyond automated test results, and work effectively across engineering and operational teams. The candidate will have strong experience with DOCSIS, DPoE, network architecture, protocols, and network topology, along with a strong troubleshooting mindset and the ability to identify root causes and drive issues through resolution. This role is well suited for an experienced engineer who can hit the ground running, work independently, and contribute in a fast-paced environment where technical decisions can directly impact network performance and the customer experience.

Key Responsibilities:

• Support engineering initiatives related to DOCSIS 4.0 and Fiber technologies
• Analyze, troubleshoot, and resolve complex network and CPE issues
• Evaluate network performance, capacity, and architecture to identify potential gaps or areas for improvement
• Design, document, and maintain network architecture and topology
• Work with DOCSIS, DPoE, network protocols, and related technologies
• Perform testing, validation, and troubleshooting of network hardware, software, and configurations
• Investigate issues beyond automated test results to determine the true root cause
• Analyze hardware, software, configuration, and protocol-related issues
• Develop and implement solutions that minimize customer and operational impact
• Work with cross-functional teams to investigate escalated technical issues and drive them to resolution