Customer Support Specialist (Customer Support Management)

Specialist

Customer Support Specialist (Customer Support Management)

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  • Date posted
    August 17, 2026
  • Expiration date
    November 17, 2026
  • Application ends
    November 17, 2026

 

Our Client Currently looking for Customer Support Specialist (Customer Support Management)

Responsibilities

  • Utilise the Inventory Modelling Tool to review data and align part number configurations with the Engineering Bill of Material.
  • Identify and communicate demand usage trends across platform for correlation against variables such as region and supplier.
  • Responsible for supporting and providing analysis for material spend and continuous improvements.
  • Identifying potential supply risk by interpreting demand data and work with internal departments on solutions.
  • Perform “what if” analysis to resolve impact of contract or environmental changes.
  • Work with large data sets in Excel
  • Employ Root Cause and Corrective Action techniques to progressively explore areas to improve performance of the inventory.
  • Execute Supply Chain Best Practices during the completion of all assigned work.

Basic requirements:

  • Previous experience with demand forecasting, ranging and scaling of a product is a pre-requisite for this role.
  • Advanced Excel skills, including but not limited to macros, arrays, pivot tables, logic statements.
  • 3+ years of experience within a Supply Chain role
  • A focus on first time quality and attention to detail
  • Problem solving ability
  • Experience with the use of tools and systems to forecast products is essential.
  • Advanced Data Analytical skills
  • Are you interested in this position?

     

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