Our Client is seeking a Customer Outreach Specialist .

Job Duties & Responsibilities:

• Lead end-to-end development of communication materials from concept through final delivery
• Manage the planning, creation, review, and distribution of internal and external communication content
• Collaborate with cross-functional teams to gather information and translate business objectives into clear communication materials
• Coordinate communication campaigns and initiatives to support company programs, projects, and announcements
• Ensure all communications adhere to brand standards, corporate messaging guidelines, and regulatory requirements
• Oversee project timelines to ensure communication deliverables are completed accurately and on schedule
• Support leadership communications including announcements, briefings, and strategic updates
• Coordinate with marketing, public relations, and operational teams to ensure consistent messaging across channels
• Conduct audience analysis to tailor communications for maximum clarity and impact
• Maintain documentation and records of communication plans, deliverables, and results
• Review and edit communication materials to ensure quality, clarity, and consistency
• Track and report on communication metrics to leadership and stakeholders
• Continuously evaluate communication processes and recommend improvements to increase efficiency and effectiveness