The Consumer Loan Processor is responsible for a variety of tasks related to high-quality closing and disbursement of approved consumer loan applications originating through direct and indirect channels, including application quality review, red flag identification, new account opening, and document uploads. This role requires prompt, efficient, and accurate support to member-facing team members and indirect partners to provide high-quality service to valued members.

Job Responsibilities:

• Closely inspects consumer loan applications and documents for completeness, accuracy, and compliance to ensure all procedures and policies are adhered to and all underwriting stipulations have been met
• Reviews loan applications for fraud and follows procedures for tracking and escalating to appropriately resolve
• Assures timely loan closing and funding activities across multiple systems (e.g. setting flags, updating statuses, generating loan document packages)
• Inputs and updates data, generates necessary electronic and paper documents, and distributes to members via DocuSign for signature
• Collaborates with team members and dealer partners to resolve held indirect contracts and provide effective and efficient service
• Accurately logs each loan disbursement transaction for payment to the dealership
• Completes Office of Foreign Assets Control (OFAC) reviews and opens share accounts for applications that qualify for membership; Establishes non- member share accounts when applicable and sets all required restrictive flags