Compliance Onboarding Analyst

Job Overview

As a Compliance Onboarding Analyst, you will be responsible for ensuring that all new merchants and customers are onboarded in line with regulatory requirements and HitPay’s AML/CFT framework. You will review KYC documentation, conduct risk assessments, and work closely with business and compliance teams to ensure a smooth but compliant onboarding experience.

This role requires strong attention to detail, sound judgement, and the ability to apply regulatory knowledge to practical business contexts.

Key Responsibilities:

• Review and verify merchant and customer onboarding applications within established SLAs.

• Perform customer due diligence reviews to ensure compliance with regulatory requirements

• Perform risk-based assessments, assigning appropriate risk ratings to merchants and customers.

• Carry out Enhanced Due Diligence (EDD) for higher-risk cases (e.g. PEPs, complex ownership structures, unusual business activities, or high-risk jurisdictions).

• Escalate cases where additional review or approval is required.

• Maintain clear records of onboarding reviews, EDD findings, and risk assessment decisions for audit and regulatory purposes.

• Collaborate with internal teams to resolve onboarding queries and ensure smooth communication with merchants.

• Support the development and continuous improvement of onboarding procedures, playbooks, and risk controls tailored to SG, PH, and TH markets.

• Perform ad-hoc compliance tasks, such as the preparation of reports and data requests for internal stakeholders or regulators.

Requirements:

• Bachelor’s degree in Finance, Business, Law, Economics, or a related field.

• 2 years of experience in compliance or risk in a regulated financial services or payments company.

• Familiarity with MAS, BSP and BOT AML rules and regulations would be a plus.

• Strong analytical skills with attention to detail.

• Experience with compliance tools and databases for screening and monitoring.

• Strong communication skills to collaborate with internal teams and external regulators.

• Ability to work in a fast-paced environment and manage multiple priorities.

• [Optional but Preferred] Knowledge of local languages (Tagalog, Thai, Malay, or Mandarin)

  Are you interested in this position?

  Apply by clicking on the “Apply Now” button below!

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