Our Client is seeking a Collections Specialist .
Duties:
- Manage delinquent consumer loan and credit card accounts, including deficiency balance, bankruptcies, and charged -off accounts
- Conduct extensive skip tracing of debtors and collateral, evaluate risk, and determine appropriate resolution strategies
- Recommend and coordinate field chases, repossessions, legal actions, and charge-offs
- Manage high volume inbound and outbound calls using power dialer
- Generate Credit Bureau reports
- Exhaust all available recovery options when resolving delinquent account
- Protect assets by reducing delinquency and preventing financial loss
- Utilize computer systems to accurately enter, update and retrieve account information
- Deliver high quality customer service, including resolving account disputes, correcting misapplied payments, and processing payment modifications, note modifications, references and loan or credit card consolidations
Requirements
- To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed
- Relevant education and/or training will be considered a plus
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