Our Client is seeking a Campaign Operations Specialist.
Responsibilities:
- Design, build, and operate the core omni-channel notification platform capabilities that power high-volume, real-time customer and dealer communications (email, SMS, push, in-app, and future channels), with a primary focus on mobile, push activation, and IHU
- Ensures the platform and related activation workflows are reliable, scalable, compliant, and easy to integrate, enabling product, marketing, and channel teams to deliver the right message to the right customer at the right time
- Will initially sit on the Offer and Order Management Engineering team to execute ad-hoc mobile marketing campaigns by leveraging system services and API integrations
- Once Adobe Journey Optimizer (AJO) is fully stood up for mobile/push activation, will transition to the CE Activation team, with an increased focus on day-to-day campaign execution, optimization, and governance on top of the engineered platform
Requirements
- 3-7+ years of experience in one or more of the following: Software/platform engineering focused on backend or notification systems; Marketing technology/campaign operations roles (e.g., mobile, push, or CRM operations) working closely with engineering
- Technical campaign operations resource with strong Enterprise Decision Management/PEGA experience, and a working understanding of API based integrations
- Hands-on experience with distributed systems and event-driven architectures (e.g., Kafka, Kinesis, Pub/Sub, or similar)
- Experience integrating with or working on notification/messaging platforms (email, SMS, push, in-app) or similar large-scale communication systems
- Experience in high-volume B2C communications, marketing technology, or customer engagement platforms is strongly preferred
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