Our Client Currently looking for Business Services Specialist II
Job Responsibilities:
- Manage relationships with accounts, maintaining effective communications and ensuring customer requirements are met.
- Coordinate the daily operation of Specialty operations, including the completion of quality RV and Boats repair prior to sale and directing the work of the specialty operations team.
- Perform data entry of required information in the AS 400 system of (VIN) Vehicle Identification Number (where applicable) and other descriptive information for all specialty units.
- Respond to customer inquiries relating to specialty units. Provide quality service and assist in resolving problems.
- Communicate with Transportation department in order to arrange required transportation or obtain information including transportation condition reports, bills, etc. Pull transmitted transportation charges as needed. Coordinate transportation as needed.
- Establish customer unit files in the computer system. Update unit files on a continuous basis with standardized abbreviations to assure that unit location, condition, special announcements and other activities relative to the unit are properly recorded.
- Seek floor price information from Account Representative and enter it into computer system.
- Review, enter, and update condition report information in the computer system as needed in coordination with the Inspection team. Pull and print electronic condition reports. Provide customer with copies as necessary.
- In coordination with Account Representative, specialty team members, and account specific procedures enter sale run process including run order, scheduling, notice to customer account, etc.
- Provide administrative/clerical support to specialty team as needed.
- Assist department with coordination and execution of sale day activities.
- Assist with IF’s after sales.
- Assist with digital photos of Specialty units on auction lots as needed. Upload photos from the camera to the computer software program.
- Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
- Perform other duties as assigned by management.
Qualifications:
- High School Diploma or equivalent required.
- 1 – 3 years of experience in the boat and RV industry or auction business preferred.
- Strong communication and interaction skills required.
- Good computer and software knowledge.
- Good organizational and time management skills required.
- Ability to multi-task effectively and efficiently.
- Ability to sit or stand for long periods of time.
- Ability to view and read computer screen throughout workday.
- Ability to perform repetitive data entry tasks, manual dexterity.
- Ability to walk long distances.
- Regularly required to stand, walk, reach, talk and hear.
- Frequently required to stoop, kneel, crouch, bend, squat and climb.
- Ability to lift 1-15 pounds.
- Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
- Valid driver’s license and good driving record required.
- Ability to drive vehicles with standard and automatic transmission.
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Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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