Billing/Scheduling Associate II

Specialist

Billing/Scheduling Associate II

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  • Date posted
    June 13, 2026
  • Expiration date
    September 13, 2026
  • Application ends
    September 13, 2026

Our Client Currently looking for Billing/Scheduling Associate II

Job Description
Primary Duties & Responsibilities:
  • Obtains insurance information from patients and counsels alternative ways for financial assistance.
  • Communicates with physicians and clinical staff to assist with scheduling urgent or referred patient scheduling calls/requests.
  • Provides patient scheduling services to include collecting demographics and insurance registration.
  • Reviews schedule for new patients and makes updates when necessary.
  • Calls patients with appointment time reminders; obtains insurance information and referral forms. Processes internal physician referrals for clinical care.
  • Explains billing process to patients, answers incoming inquiries from patients and third-party payers. Works with others to solve moderately complex problems.
  • Explains billing process to other staff; assists with basic account maintenance activities.
  • Assists patients with insurance questions regarding the billing process.
  • Assists staff with sending out reminder cards and other scheduling duties. Works Relatient patient reminder system results and contacts patients or makes scheduling changes.
  • May make daily edits and temporary changes to provider scheduling templates based on physician input.
  • Performs other duties as assigned.
Physical Effort:
  • Typically sitting at desk or table.
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