The analyst will focus on researching open items, validating financial data, and coordinating resolutions that reduce aged receivables and outstanding backlogs. The ideal candidate is detail-oriented, analytical, and comfortable working through complex account issues. This position plays an important role in strengthening financial controls, improving cash flow, and ensuring accurate receivable records within a professional services environment.
Core Responsibilities:
- Analyze open receivable balances at the account and transaction level to confirm accuracy and completeness
- Identify discrepancies or gaps in documentation, perform root-cause analysis, and document findings clearly
- Review supporting materials and responses from various internal teams and external parties to determine next steps
- Prepare documentation and correspondence related to unpaid balances, adjustments, or write-offs following established guidelines
- Assemble invoice copies and required backup to support collection or remediation activities
- Track customer payment commitments, monitor outcomes, and escalate exceptions as appropriate
- Research unapplied or incorrectly applied cash and coordinate corrective actions to ensure proper allocation
- Support account updates, date changes, and financial adjustments across systems
- Elevate complex or high-risk items to senior accounting leaders with concise summaries and recommended actions
- Maintain thorough notes, records, and audit trails to support reporting and downstream financial processes
Requirements
- Background in Accounts Receivable, Collections, Billing, or Financial Operations
- Strong analytical and investigative skills with the ability to resolve discrepancies
- High attention to detail and strong organizational skills
- Ability to collaborate effectively with cross-functional partners
- Comfortable managing multiple priorities and working to deadlines
- Proficiency in Microsoft Excel; experience with financial or workflow systems such as Workday, Salesforce, SmartSheet, or similar tools preferred
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