Our client is seeking a Account Manager

Responsibilities:
Own and grow a portfolio of merchant accounts
Build strategic, long-term relationships with key stakeholders
Support onboarding and drive product adoption
Deliver performance analysis and data-led recommendations
Identify upsell and expansion opportunities
Monitor account health, retention, NPS and CSAT metrics
Collaborate closely with sales, onboarding, risk/compliance, finance, and support teams
Resolve complex issues while maintaining strong merchant confidence
Stay informed on market trends and competitor activity

Requirements:

Minimum 2 years’ experience within high-risk industries or iGaming is essential

Bachelor’s degree in Business, Marketing, Communications or related fields

Proven experience in a customer-facing role, ideally within FinTech or technology

Strong understanding of merchant needs and value-driven relationship management

Strong analytical skills with the ability to interpret data and present insights

Proficient in using CRM systems (Salesforce preferred)

Ability to manage multiple priorities in a fast-paced environment

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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