We are looking for a Bilingual Printing Support Administrator to support daily print operations and provide customer-facing service in a fast-paced office environment .This role is responsible for handling walk-up requests, phone support, and maintaining printer and copier functionality for the general public, internal staff, and judicial offices.
Key Responsibilities include:
- Receive and process print requests via walk-up, email, and inter-office communications
- Answer incoming phone calls and assist the general public, staff, Judge’s offices, and State/County/City agencies
- Support copiers and printers, including toner cartridge replacement, jam resolution, break/fix issues (including warranty work), setup, and equipment moves as needed
- Pack and return used toner cartridges to designated recycling locations
- Maintain inventory of toner cartridges and printer/copier repair supplies
- Schedule service calls with Konica Minolta for copier break/fix issues
Requirements
- Strong customer service background
- Knowledge of printers
- Fluent in both English and Spanish
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