Our Client Currently looking for Network & Communication Services Manager

Key Responsibilities:

Leadership & Strategy:

• Lead all functions under Network & Communication Services, aligning unit objectives with organizational IT and security strategies.
• Develop and maintain network roadmaps, ensuring scalability and adaptability to changing business needs.
• Supervise and mentor network engineering teams, fostering a culture of innovation and accountability

Voice & Communication Systems:

• Manage VoIP infrastructure, gateways, SIP trunks, and QoS.
• Maintain and improve call center/IVR platforms, voicemail, and call routing systems.
• Coordinate with vendors and internal teams to ensure reliability and performance of voice systems.

Wireless & WAN Management:

• Oversee deployment and maintenance of wireless access points and WAN connectivity.
• Optimize bandwidth usage and remote access solutions for performance and cost-efficiency.
• Monitor and troubleshoot WAN traffic for latency, congestion, and reliability issues.

Collaboration & Communication:

• Collaborate with IT Security, Technical Management, and Data Centre teams to ensure integrated infrastructure planning.
• Act as an escalation point for major network and communication incidents.
• Support incident response and troubleshooting with detailed root cause analysis and resolution strategies.

Compliance & Documentation:

• Maintain accurate documentation of network configurations, architecture diagrams, and operational procedures.
• Ensure compliance with industry standards, audit requirements, and internal policies.

• Are you interested in this position?

   

  Apply by clicking on the “Apply Now” button below!

   

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