Our Client is looking for an experienced Senior QA .
Responsibilities:
- Create and maintain test plans, detailed test cases, and test execution documentation, including negative, boundary, and exception scenarios
- Review and validate business and functional requirements to ensure they are fully testable and covered
- Serve as a QA on the project, coordinating testing activities and priorities across teams
- Identify, document, track, and validate defects; work closely with development teams to confirm fixes and prevent regressions
- Participate in Agile ceremonies, including sprint planning, backlog refinement, daily stand-ups, and release readiness reviews
- Provide clear testing status updates, quality metrics, and risk assessments to project leadership
- Support and coordinate User Acceptance Testing (UAT) with business users
- Act as a strong advocate for quality throughout the development lifecycle
Requirements
- 6+ years of experience in manual quality assurance/testing within complex application environments
- Strong understanding of SDLC and Agile/Scrum methodologies
- Proven ability to create comprehensive test cases, including negative and edge-case scenarios
- Experience with test management and defect tracking tools
- Strong analytical and problem-solving skills
- Excellent communication skills and ability to collaborate with both technical and non-technical stakeholders
- High attention to detail and comfort owning quality outcomes in a complex environment
Preferred Qualifications:
- Experience testing CRM platforms, ideally Pega Systems CRM
- Experience with Rally (CA Agile Central) is a plus; however, experience with similar Agile and test/defect management tools (e.g., Azure DevOps, JIRA, ALM, TestRail, or comparable platforms) is also acceptable
- Exposure to Project Management and/or Business Analysis activities (e.g., working closely with PMs and BAs, supporting requirements review, understanding project timelines and dependencies)
- Experience supporting enterprise-scale CRM implementations
- Background in large enterprise or government/public-sector environments
- Familiarity with regulatory or compliance-driven systems
- Basic SQL or data validation experience (nice to have)
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