Requirements

• High School diploma/GED or equivalent required
• Minimum of 2 years of experience as an automotive technician, service advisor, or within a dealership/service department environment
• Industry certifications such as ASE certifications or manufacturer-specific training are preferred
• Experience reviewing vehicle repair estimates and diagnosing mechanical issues
• Ability to evaluate coverage eligibility and make informed claim decisions based on contract provisions
• Proven ability to communicate claim approvals, denials, and next steps clearly and professionally
• Experience obtaining, reviewing, and validating repair estimates for covered repairs
• Ability to verify labor times, parts pricing, and repair costs for accuracy
• Strong negotiation skills with experience working directly with repair facilities on pricing and scope of work
• Ability to meet established service level agreements (SLAs) and productivity goals in a fast-paced environment
• Strong mechanical aptitude and understanding of automotive systems and repairs
• Ability to interpret service contracts and apply coverage guidelines appropriately.
• Excellent customer service skills with a focus on delivering a positive claims experience
• Effective verbal and written communication skills
• Strong negotiation and conflict-resolution abilities
• Critical thinking and sound decision-making skills
• High attention to detail and accuracy
• Strong organizational and time management skills with the ability to prioritize multiple tasks
• Ability to work efficiently in a fast-paced, high-volume environment
• Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook
• Collaborative team player with a proactive and customer-focused mindset

• Are you interested in this position?

   

  Apply by clicking on the “Apply Now” button below!

   

  #AlbionarcJobs#FintechJobs

  #AsiaJobs#MiddleEastCareers

  #TechTalent#FintechRecruitment

  #FinanceOpportunities#